Guarantee will be accepted after consignment of certification for correct installation and commissioning of the electrical
installation, which the product is connected to.
After this, supplier will send authorization to the customer for return of failed goods. No item will be accepted if the official authorization for return has not been issued by supplier.
Once analysis on failed fittings is completed, the supplier will confirm the customer failure causes and if it is covered by guarantee
In case failure is covered by guarantee, supplier will provide to repair or replace product/s.
Supplier may debit the customer freight expenses for returned fittings, which are not defective, together with related costs for managing, analysis and transport.
Cariboni Group S.p.A. will reserve the right to modify terms of this warranty document without previous notice.